Design Services

Yes, you can make changes to the wording on the top outer ring. The lower wording www.deafpirate.com is our branding name and is kept as default for promotional purposes to help others know about our coasters. For paid custom design services www.deafpirate.com can be removed.

The type of font recommended is Arial Black or similar San Serif type fonts as we find they are much physically stronger than others. Serif type fonts that have tails on the letterings or thin fonts are unsuitable as they seem to break off during CNC machining. 
Please use a space or two between each word and avoid using full stops, commas or any other small characters.

Yes, you can change the image and let us know what image design you would like to change it to. It is recommended to keep the details very simple as too many details will not work well with the technique and materials we use. Line drawings in black and white are the best type of image to convert to a useful vector file that produces a good result. Photos or heavy details will not work on this kind of v-carving. The toolpath file will take too long and will generally result in an indistinct or low quality image. 

Best file format to send to us is .png , .jpeg , .bmp , .jpg and we can work with pdf files.

We recommend black and white line drawing type of images. Photos will not work on this type of v-carving.

Have a look at our designs to get an idea of what type of image details work. If you cannot provide a line drawing of the image you want, let us know and send a photo and we’ll try and find a suitable one on the internet to use.

We will respond back to you same day or the next morning to initiate the designing process. It should take within an hour to design. We will only offer two free design changes during this process. So please ensure you can prepare your ideas clearly before sending a request, as we are limited in time for offering free designs. Thank you for understanding. 

Your order will be added to the order list and we aim to have your custom order packaged and shipped within 7 working days.

Each coaster batch has to be set up with other orders which includes several specific designs, including your design, and has to be programmed into CNC toolpath codes. It takes 7-8hrs of CNC machining time to v-carve all the coasters in a single batch. We only do one batch per day at present until we invest in a second CNC machine.

Once it has been machined and cut out, they are each inspected, sanded smooth, coated and sealed with supreme oil which is Tung oil based. Left to dry and then finished with finishing coat of handcrafted made beeswax mixture which again left soak then wiped clean and packaged along with their coasters holder. 

Yes, we would need the coasters to be paid upfront before they are processed for CNC v-carving. We cannot resell personalised coasters to recover the cost as it is unlikely someone will buy them. We will ensure the personalised coasters get your design approval first and that they are of good quality before they are packaged and shipped. If any of the coasters did not meet our quality standard, we will make another one at no extra cost. Please be assured that only quality ones are shipped to you. 

1st Initial consultation is free to check that we are able to create your personalised design. This includes sending us your images and details of what you would like. 

Our Hourly rate is $45 per hour for designing and consultation (minimum charge of $45).

Production cost is very dependent on the outcome of your design work. A main factor is the time it takes the CNC machine to v-carve your design, which is $35 per hour. You will be given an estimate quote at the completion of design work for the production cost, which is separate from the design work.

Product material cost is extra and is dependent on quantity and type of materials. as long it is wood based and non-chemical treated.